Frequently Asked Questions
How does it work once I’ve signed up?
One of our team members will get in touch with you to schedule a time to meet. We will collect your open house signs from you and store them in a secured location. We will also collect any additional marketing materials you may have such as sign flags.
I have an open house, what do I do?
If you have already given your signs to DMS, go ahead and place an order! Remember, we can only place up to as many signs as you have given us. When placing your order, use the interactive map to show us where you’d like your signs. You will be able to specify which direction you want the signs pointing.
How will I be billed?
Once an order is completed, your card on file will be charged for the service. Monthly storage fees will be charged once a month at the beginning of the month.
What time are the signs placed?
One of our goals is to increase your marketing potential. This is why we place the signs early in the morning. If you have selected a time marker to be placed at the property, we will leave an additional sign at the property, provided by DMS, which will specify the open house times. Open house signs will be collected in the evening.
What happens if I miss the order cut off time?
Give us a call! We will try our best to accommodate your open house.
What happens if my sign gets damaged or stolen during an open house?
We take damaged or stolen signs very seriously. If we are unable to recover a sign or find that one has been damaged, we will reach out to you and make note of it in the order history page. To discuss your case, please email info@dropmysign.com.
Will I have access to my signs?
Yes! If you would like to pick up your signs, please give us a call and a reasonable notice and we will arrange a pick up time for you
